Edulink FAQ's

How do I get a login for Edulink One?

A child’s personal data merits particular protection under the new data protection law which came into effect in May 2018. Parents and carers with parental responsibility will be provided with a login for EduLink One as the software provides access and editing functionality to a child’s personal data. If the school has not been able to verify parental responsibility for a parent, evidence will need to be provided.

Parents will receive their username via email from the school, so please ensure your email address is up-to-date.

If you have not received an email or would like to access Edulink One, please email


How do I get access to Edulink One?
EduLink One is a school information platform that can be accessed on any device – PC, laptop, tablet or mobile device – via the web browser or via the Edulink One app.

After accessing the system, you will need to log in with the school ID which is 'henlow' as well as your username and password. You will be sent an email with your login details.

Links to Edulink One can be found as follows:!/login

Mobile Apps: EduLink One is available from Google Play, Amazon App Store and the Apple App Store.


Is Edulink One Secure?
All data within the EduLink One software is encrypted using SSL technology. To make use of the app on your own personal device (mobile/tablet) you are required to have an unlock pin/password/fingerprint or facial recognition.